Technical Support

Hi-Tech's professional services do not end with the installation of your credit card processing equipment. We're committed to providing you, our valued customers, with top-notch service in the form of ongoing support for your business and your processing equipment systems. Day or night, you can reach us with your technical support needs.

What happens if your equipment stops working or otherwise malfunctions? We replace it -- OVERNIGHT! That's right - no waiting for days or weeks for replacements to arrive. We know you have customers who depend on you to serve them, and YOU can depend on us to give you what you need, when you need it.

Ask about our upcoming remote assistance technical support software, which will give us one more way to serve you immediately, by will enable us to fix your computers remotely, from our offices. No more waiting for a computer tech to show up -- we do it virtually, giving you immediate, convenient support that's just a phone call away.

We offer live support 24 hours a day, by phone at (718) 388-0186, or email at techsupport@hi-techmerchants.com.