Sales Agents of Hi-Tech Merchant Service can expect to be treated with respect by our large sales and support staff. Client facing personnel undergo weeks of training before they communicate with agents and merchants. Customers receive honest clear-cut answers to questions from trained professionals whose knowledge and experience are unmatched in the industry.
Our in-house technical staff knows the ins-and-outs of every piece of equipment we sell and hold frequent educational sessions to make sure our entire staff is as well informed as possible. Our Customer Service staff is available 24 hours, 7 days a week.
Here at Hi-Tech Merchant Services, we understand the true meaning of the word "service". It's not just an empty phrase, but a continuous effort to raise the bar on the level of service you receive everyday.
Hi-Tech Merchant Services takes its business seriously, and that's why we offer our agents the top support in the industry.
All new agents are trained to understand the ins and outs of Hi-Tech's products and services. Even after the initial training is completed, agents will have ongoing training and follow-up to ensure they have everything they need to assist our customers to the best of their abilities.
Contact us today to find out for yourself why being a Hi-Tech agent is right for you.
"We never offered choices of payments, because of our outdated equipment, but after consulting with Hi-Tech, we changed our equipment in a couple different ways. Hi-Tech was able to get us on the right track with the right equipment, and help us compete with other businesses who offer many payment options to their customers."-- K. Smithton.